Privacy policy

PRIVACY STATEMENT

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ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase in our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which enables us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.


ARTICLE 2 - CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for that reason only.

If we ask for your personal information for another reason, such as for marketing purposes, we will either ask you directly for your explicit consent or provide you the opportunity to decline.


How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at contact@authenticfeathers.com or by mail at: PLUMES NATURELLES, 267 Rue Saumuroise 49000 Angers


ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our General Terms and Conditions of Sale and Use.


ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.


Payment:

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction details are kept as long as necessary to complete your order. Once your order is finalized, the transaction-related information is deleted.

All direct payment gateways adhere to the PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of companies like Visa, MasterCard, American Express, and Discover. 

The requirements of the PCI-DSS ensure the secure handling of credit card data by our store and its service providers.

For more information, please refer to Shopify's Terms of Use or Privacy Policy.


ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in regard to the information we are required to provide to them for your purchase transactions.

Regarding these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

It should not be forgotten that some providers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third party, your information may then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction where their facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under U.S. law, including the Patriot Act.

Once you leave our store site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.


Links:

You may be directed away from our website by clicking on certain links on our site. We do not assume any responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.


ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.


Cookies:

Here is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.

_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (based on the visitor's location) the day after. Calculates the number of visits to a store by a unique customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart. _secure_session_id, unique session identifier.

_secure_session_id, unique session identifier.

storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.


ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this web site.


ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances we disclose it, if at all.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, please contact our Privacy Officer at contact@authenticfeathers.com or by post at PLUMES NATURELLES, 267 Rue Saumuroise 49000 Angers.